Microsoft Outlook Trainer Certification Course Syllabus

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Class One

  • Maximize the Outlook Window
  • Configure Outlook
  • Disable JAWS for Windows Virtual Ribbon Menu
  • The Outlook Display
  • Navigate Outlook Elements
  • Outlook Keyboard Accelerators
  • Email Accounts
  • Download Email
  • Read and Navigate Email

Class Two

  • Enable the BCC Field
  • Email Form Fields
  • Reply and Forward Email
  • Email Format
  • Send an Email

Class Three

  • Spell and Grammar Check
  • Email Options
  • HTML formatted Email
  • Hyperlinks
  • Signatures

Class Four

  • Attachments
  • Message Status
  • Delete Messages
  • The Tree View
  • Add and Remove Favorites

Class Five

  • The Go To Folder Dialog
  • Manage Outlook folders
  • Move and Copy Outlook Items

Class Six

  • The Address Book
  • Message Rules
  • Manage Message Rules
  • Run Message Rules

Class Seven

  • Contacts
  • Manage Contacts
  • Contact Groups
  • Contact Folders

Class Eight

  • The Calendar
  • Manage Appointments
  • Appointment Folders
  • Categories

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